REFUND AND RETURN POLICY
At QB Servicess LLC, we strive to provide high-quality software services that meet our clients' needs. However, we understand that sometimes our services may not meet your expectations. This Refund and Return Policy outlines the terms and conditions for refunds and returns.
REFUND POLICY
1. Cancellation within 30 days: If you cancel your subscription within 30 days of signing up, you are eligible for a full refund of your subscription fees.
2. Dissatisfaction with services: If you are not satisfied with our services, you can request a refund within 30 days of your last payment. We will refund a prorated amount based on the remaining term of your subscription.
3. Technical issues: If you experience technical issues with our software that we are unable to resolve within a reasonable timeframe, you may be eligible for a refund.
RETURN POLICY
Since our services are digital in nature, we do not offer returns. However, if you are not satisfied with our services, you can request a refund as outlined in our Refund Policy.
EXCEPTIONS
The following exceptions apply to our Refund and Return Policy:
- Custom development work: We do not offer refunds for custom development work, as this work is tailored to your specific needs.
- Subscription fees: We do not offer refunds for subscription fees that have already been paid.
- Third-party services: We are not responsible for refunds or returns related to third-party services, such as payment gateways or hosting services.
PROCEDURE FOR REQUESTING A REFUND
To request a refund, please follow these steps:
1. Contact our support team: Reach out to our support team via email or phone to request a refund.
2. Provide reason for refund: Please provide a clear explanation for why you are requesting a refund.
3. Wait for refund processing: Our team will review your request and process your refund within 5-7 business days.
CHANGES TO THIS POLICY
We reserve the right to modify this Refund and Return Policy at any time. Any changes will be effective immediately and will apply to all refunds and returns made after the effective date.
By using our services, you acknowledge that you have read, understood, and agreed to be bound by this Refund and Return Policy.
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